> ## Documentation Index
> Fetch the complete documentation index at: https://docs.closethecall.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Agency Plans & Billing

> Your agency subscription, plan tiers, and how client billing works

## How Agency Billing Works

As an agency, you pay a **flat monthly subscription** to access the white-label platform. You bill your own clients directly — outside our platform — using your own invoicing, Stripe, or any payment method you prefer.

We handle the AI infrastructure. You handle client relationships and payments.

***

## Agency Plans

<CardGroup cols={3}>
  <Card title="Starter" icon="seedling">
    **\$299/month**

    * Up to 10 clients
    * White-label branding
    * All voice AI features
    * Email support
  </Card>

  <Card title="Growth" icon="chart-line">
    **\$599/month**

    * Up to 25 clients
    * Custom domain
    * Knowledge templates
    * Priority support
  </Card>

  <Card title="Enterprise" icon="building">
    **\$999/month**

    * Unlimited clients
    * Custom domain
    * API access
    * Dedicated account manager
  </Card>
</CardGroup>

***

## What's Included

Every agency plan includes:

* **White-label dashboard** — your logo, colors, fonts, and domain
* **All voice AI features** — appointment booking, lead capture, caller intelligence, voicemail detection, SMS confirmations, bilingual support
* **Analytics** — cross-client call volume, conversion funnels, sentiment tracking
* **Health scores** — 6-factor algorithm monitoring each client's performance
* **Knowledge templates** — deploy pre-built knowledge bases across clients in seconds
* **Branding controls** — accent color, font family, welcome message, email branding
* **Custom domain** — point your own subdomain to the client dashboard (Growth and Enterprise plans)

***

## How to Subscribe

<Steps>
  <Step title="Go to Agency Settings">
    Navigate to **Agency Settings > Billing** in the sidebar.
  </Step>

  <Step title="Choose your plan">
    Select Starter, Growth, or Enterprise based on how many clients you need.
  </Step>

  <Step title="Enter payment details">
    Complete the secure Stripe checkout. Your subscription starts immediately.
  </Step>
</Steps>

***

## Upgrading or Downgrading

Click **Change Plan** on your billing page to switch tiers. Changes take effect immediately with prorated billing — you are only charged or credited for the remaining days in your billing cycle.

Your client data carries over when you change plans. No migration needed.

***

## Billing Your Clients

You handle client payments yourself. We do not process, manage, or take a cut of payments between you and your clients.

* **Set your own pricing** — charge monthly retainers, per-minute rates, or flat fees
* **Send your own invoices** — use your existing invoicing tool, Stripe, QuickBooks, or anything else
* **Keep 100% of client payments** — there are no platform fees on what you charge clients

This gives you full control over your margins and client relationships.

***

## Revenue Dashboard

Navigate to **Agency Portal > Analytics** to see your agency metrics:

* **Active clients** — how many client accounts are live
* **Total calls** — calls handled across all clients
* **Total leads** — leads captured across all clients
* **Total appointments** — bookings made by all client AIs

Click **Download CSV** to export client data for your own reporting.

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