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Supported Languages

Your AI receptionist supports five languages:
LanguageCoverage
EnglishFull support (default)
SpanishFull support
FrenchFull support
HindiFull support
PortugueseFull support

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How Bilingual Mode Works

When bilingual mode is enabled, your AI:
  1. Listens to the caller’s first few words
  2. Detects the language automatically
  3. Switches to that language for the rest of the call
  4. Handles everything in the detected language — greetings, questions, bookings, lead capture
The caller does not need to press any buttons or choose a language. It just works.
Your AI uses ElevenLabs multilingual voices, which naturally support all five languages with proper pronunciation and intonation.

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Setting Up Bilingual Mode

1

Go to Receptionist Settings

Click Receptionist Settings in the left sidebar.
2

Find the Language section

Scroll to the language settings area.
3

Choose your secondary language

Your primary language is set automatically. Use the Secondary Language dropdown to choose which additional language to support.For example, if your primary language is English and you choose Spanish, your AI will answer in English by default but switch to Spanish when it detects a Spanish-speaking caller.
4

Save

Click Save. The change takes effect on the next call.
If most of your customers speak one language, set that as your primary. The secondary language is for the occasional caller who prefers a different language.

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What Stays in English

Even when your AI is speaking in another language, certain things stay in English behind the scenes:
  • Lead data — names, emails, phone numbers are stored as-is
  • Appointment details — service names, dates, and times in your dashboard
  • Function call values — the data sent to your calendar, CRM, and integrations
This means your dashboard, reports, and integrations always work consistently regardless of what language the call was in.

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Common Questions

Currently, you can set one primary and one secondary language. If you need more languages, contact support and we can help configure your setup.
The AI will respond in your primary language. It will not attempt to switch to an unsupported language.
No. Bilingual support is included in all plans at no additional cost.
Your greeting (first message) is spoken in your primary language. If the caller responds in the secondary language, the AI switches from that point forward.