What is your AI phone number?
When you sign up for CloseTheCall, we give you a dedicated phone number that your AI receptionist answers. This is a real phone number — callers dial it and your AI picks up, just like a human receptionist would. You can find your AI phone number by clicking Phone in the left sidebar of your dashboard. It is displayed prominently at the top of the page.Types of AI phone numbers
Depending on your country and preferences, you will get one of these number types:UK Mobile
Starts with +447A standard UK mobile number. Callers pay their normal mobile rate. Works well for tradespeople and businesses where customers expect to call a mobile.
UK Landline
Starts with +441, +442, or +443A local area code number (e.g. +44 161 for Manchester, +44 20 for London). Looks more established and professional. Callers pay local rate.
US Local
Starts with +1A US local number with your area code (e.g. +1 212 for New York, +1 310 for Los Angeles). Callers see a familiar local number.
Your AI phone number is assigned during setup based on your location. We try to match your local area code so callers see a familiar number. If you need a specific area code, contact support.
Where to put your AI phone number
Your AI number works best when it is the number customers call when you cannot pick up. Here are the most effective places to display it:On your website
Header and footer
Add your AI number as a click-to-call link in your website header. This is where most people look for a phone number.
Contact page
List it on your contact page with a note like “Call us anytime — our AI assistant is available 24/7.”
On Google Business Profile
Update your Google Business Profile (Google Maps listing) with your AI number. This is one of the highest-traffic sources of phone calls for local businesses.On business cards and printed materials
Add the number to business cards, flyers, van signage, and any printed material. Consider adding both your personal number and the AI number:Dave: 07700 900123 (direct) Office: 0161 496 0987 (AI receptionist, available 24/7)
On social media
Add the number to your Facebook page, Instagram bio, and any other social profiles where customers might look for your contact details.Direct calls vs forwarded calls
There are two ways callers can reach your AI receptionist:Direct calls
Caller dials your AI number directlyThe caller sees your AI number (on your website, Google listing, etc.) and dials it. The AI picks up immediately.This is the simplest setup — just put your AI number wherever customers look for your phone number.
Forwarded calls
Caller dials your existing number, which forwards to the AIThe caller dials your current business number. When you do not answer (or always), the call is forwarded to your AI number by your phone carrier.This lets you keep your existing number and use the AI as a backup.
Sharing your AI number
On the Phone page in your dashboard, you will find a Share section with:- A copyable phone number (click to copy)
- The number formatted for display on your website
- A QR code that callers can scan to dial your number
Things to know about your AI number
- It is yours for as long as you are subscribed. The number stays the same month to month.
- Callers see this number on their phone. When the AI sends SMS confirmations, they come from this number too.
- You can have multiple numbers on Growth and Domination plans (up to 2 and 5 respectively).
- Numbers are real phone numbers registered with the phone network. They are not VoIP-only — they work with any phone.
Getting a second number
On Growth and Domination plans, you can provision additional numbers. This is useful if you want:- A separate number for each location
- Both a mobile and a landline number
- Different numbers for different marketing channels (to track which ads drive calls)
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