Which plan is right for you?
CloseTheCall offers three simple plans. Every plan includes your own AI receptionist, a dedicated phone number, SMS confirmations, lead capture, and appointment booking. The only difference is how many minutes of AI call time you get each month.Starter
$297/month
- 200 AI minutes included
- 1 phone number
- SMS confirmations
- Lead capture
- Appointment booking
- Knowledge base
- Email support
Growth
$497/month
- 500 AI minutes included
- 2 phone numbers
- Everything in Starter
- Priority support
- Google Calendar sync
- CRM integrations
- AI call learning
Domination
$997/month
- 1,250 AI minutes included
- 5 phone numbers
- Everything in Growth
- Multi-location support
- Team management
- Advanced analytics
- Dedicated account manager
What counts as a “minute”?
A minute is one minute of AI call time — the time your AI receptionist spends talking to a caller. Here is what you need to know:- A typical call lasts 1 to 3 minutes (greeting, booking, or answering a question)
- On the Starter plan with 200 minutes, that is roughly 65 to 200 calls per month
- Minutes only count when the AI is actively on a call — hold time and ringing do not count
- Unused minutes do not roll over to the next month
What happens if I run out of minutes?
If you use all your included minutes, your AI receptionist keeps working. You are simply charged for extra minutes at these rates:| Plan | Overage Rate |
|---|---|
| Starter | $0.85 per minute |
| Growth | $0.65 per minute |
| Domination | $0.45 per minute |
You will receive an email alert when you hit 80% of your included minutes so there are no surprises on your bill.
How to subscribe to a plan
How to upgrade or downgrade
Click Manage Subscription
Click the Manage Subscription button at the top of the page. This opens the Stripe billing portal.
How to update your payment method
How to cancel
One-Time Setup Fee
Each plan includes a one-time setup fee that covers your initial AI receptionist configuration, phone number provisioning, knowledge base setup, and onboarding support.| Plan | Setup Fee |
|---|---|
| Starter | $497 |
| Growth | $997 |
| Domination | $1,997 |
Viewing your usage
On the Billing page, you can see:- Minutes used this billing period (with a progress bar)
- Calls handled this month
- Leads captured this month
- Next billing date and amount
Invoices and receipts
All invoices are available in the Stripe billing portal. Click Manage Subscription then Billing history to download PDF receipts for your records.FAQ: Common billing questions
FAQ: Common billing questions
Can I try before I pay?
Contact us for a demo — we will show you the AI receptionist live on a call with your actual business information.Do you offer annual billing?
Not yet, but it is coming soon with a discount.Is there a contract or lock-in?
No. All plans are month-to-month. Cancel anytime.What currency am I billed in?
Plans are billed in GBP (£) for UK businesses and USD ($) for US businesses.
Managing Your Subscription
The Manage Subscription button on your Billing page opens a secure Stripe-hosted portal where you can manage everything about your subscription without contacting support.Open the Billing Portal
Go to Billing in the sidebar and click the Manage Subscription button at the top of the page. A new tab opens with the Stripe billing portal.
What you can do in the portal
From the Stripe portal, you can:
- Change your payment card — Add a new card and set it as default, or remove old cards.
- Download receipts and invoices — Click Billing history to see every payment. Click the PDF icon next to any charge to download a receipt for your accountant.
- Update your billing email — Change where invoice emails are sent.
- Cancel your plan — Click Cancel plan to stop at the end of your current billing period.
- Upgrade or downgrade — Click Update plan to switch tiers. The change is prorated automatically.
The billing portal is hosted by Stripe, not CloseTheCall. Your card details are never stored on our servers — they go directly to Stripe, which is PCI Level 1 certified (the highest security standard).
Invoice History
Your past invoices are visible in two places:On Your Dashboard
Scroll down on the Billing page to find the Invoice History section. This shows a table with:| Column | What it shows |
|---|---|
| Date | When the invoice was created |
| Period | The billing period it covers (e.g. “1 Mar - 31 Mar 2026”) |
| Amount | The total charged |
| Status | Paid, Pending, or Failed |
In the Stripe Portal
For a complete history including old subscriptions, click Manage Subscription then Billing history in the Stripe portal.Creating a Manual Invoice
If you need to bill a customer directly (for a one-off job, a deposit, or a service not covered by your AI bookings), you can create and send invoices from your dashboard.Fill in the invoice details
- Customer Name — The name of the person or business you are billing.
- Customer Email — Where the invoice will be sent. The customer receives an email with a link to pay online.
- Amount — The total amount to charge (in your local currency).
- Description — A line item describing what the charge is for (e.g. “Emergency boiler repair — 15 March 2026”).
- Due Date — Select the date by which payment is expected using the date picker.
CloseTheCall — AI Receptionist for Local Businesses · Built by Quantum AI WebApps Digital LLC · Dashboard · Support · © 2026