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The Concept

BEFORE CloseTheCall:
  Customer calls → Your phone rings → You answer (or miss it)

AFTER CloseTheCall:
  Customer calls → Forwards to AI → AI answers 24/7
  → Captures lead → Notifies you → You call back when free

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Three Options

AI Answers All

All calls go to AI. Best for trades on-site. Code: **21*{AI number}#

Rings You First

Phone rings 20s, then AI. Best for desk workers. Code: **61*{AI number}#

Schedule-Based

During hours → you. After hours → AI. Set schedule in Phone page.

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Quick Decision Guide

Your SituationChoose
Always on a job siteAI Answers All
At desk but sometimes busyRings You First
Want AI only after 5pmSchedule-Based
One-person businessAI Answers All
Have a receptionist during daySchedule-Based

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How to Set Up

1

Go to Call Forwarding page

Find it in the sidebar under Configuration
2

Select your country

UK, US, or Australia
3

Find your carrier

EE, Vodafone, Three, O2, T-Mobile, AT&T, Verizon, Telstra, etc.
4

Follow the dial codes

Each carrier shows exact codes to type into your phone dialler
5

Test it

Call your business number — AI should answer

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Cancelling Forwarding

TypeDial Code
Cancel all-calls forwarding##21#
Cancel unanswered forwarding##61#
Cancel ALL forwarding types##002#
Your AI number stays active even when forwarding is off. Direct calls to the AI number still work.