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Documentation Index

Fetch the complete documentation index at: https://docs.closethecall.com/llms.txt

Use this file to discover all available pages before exploring further.

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What You’ll Achieve

By the end of this guide, your AI receptionist will be answering calls for your business. The whole process takes under 10 minutes.
Free trial available. CTC and RCA brands offer a 7-day free trial with no credit card required (50-minute cap). Start answering calls today and upgrade when you are ready.
1

Create Your Account (2 minutes)

  1. Go to app.closethecall.com/register
  2. Enter your name, email, and password
  3. Enter your business name and select your industry
  4. (Optional) Enter your website URL — the AI will automatically learn your services, pricing, and hours
  5. Click Create Account
2

Your AI Number Gets Provisioned (automatic)

The system automatically:
  • Gets you a dedicated phone number
  • Creates your AI assistant
  • Scrapes your website for business info
  • Builds your AI’s knowledge base
You’ll see “AI Receptionist is Live” with your new phone number in the top-right corner.
This usually takes 30-60 seconds. If it takes longer, refresh the page.
3

Forward Your Phone (3 minutes)

Go to the Call Forwarding page in the sidebar.
  1. Select your country (UK, US, or AU)
  2. Find your carrier (EE, Vodafone, T-Mobile, etc.)
  3. Follow the step-by-step dial codes shown
  4. Test it: call your business number — the AI should answer!
4

Make a Test Call (2 minutes)

Call your AI number from your mobile and try these:
  • “I need a plumber for a leak”
  • “How much do you charge?”
  • “Can I book an appointment for next Tuesday?”
Then check your dashboard:
  • Call appears in Recent Calls
  • Lead appears in Customers
  • Booking appears in Appointments (if you booked one)

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Troubleshooting

Provisioning can take up to 2 minutes. Refresh the page. If still missing after 5 minutes, contact support.
Make sure call forwarding is set up correctly for your carrier. Try calling the AI number directly (not via forwarding) to confirm it works.
Go to Knowledge Base in the sidebar and check your articles. Edit any incorrect information about services, pricing, or hours.
This is a temporary server issue. Wait 30 seconds and refresh. If it persists, contact support.

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Frequently Asked Questions

Yes. CTC and RCA brands offer a 7-day free trial with no credit card required. You get up to 50 minutes of AI call time during the trial. If you love it, subscribe to a paid plan to continue. If not, your account simply pauses — no charges.
Most phone numbers are provisioned in 30 to 60 seconds. In rare cases (especially UK landline numbers), it can take up to 5 minutes. If your number has not appeared after 5 minutes, refresh the page or contact support.
Not if you are on a free trial (CTC/RCA brands). You can register, get your AI phone number, and start taking calls without entering any payment information. You will only need a card when you subscribe to a paid plan.
Your AI phone number is provisioned automatically based on your location. If you need a different number (for example, a local area code), contact support and we can provision a replacement. Your old number will be released and a new one assigned.

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What’s Next?

Customise Your Greeting

Write the perfect opening message for your callers

Add Knowledge

Teach your AI about your services, pricing, and FAQs

Connect Your Calendar

Let AI book appointments directly into your calendar

Set Up Automations

Automatic follow-ups, reminders, and review requests